Senior Marketing Communications Manager - Expat Families & Qatari

  • Job ID:V-678
  • Posted:25/11/16
  • Type:Permanent
  • Salary:Highly Competitive & Tax Free
  • Location:Qatar
Must speak Arabic
Our Client is a part of one of the world’s largest telecommunications Groups. They switched on their mobile network in 2009 and shortly after started delivering great value to its customers with a range of exciting products and services.  Having built a world class converged IP network, they launched fibre-based consumer and enterprise fixed-line services commercially in 2012.

Their objective is to be one of the most admired brands in Qatar and the Company is committed to providing world class telecommunications infrastructure to support Qatar National Vision 2030.

Role Purpose : 

  • To deliver segment led, insights focussed proposition campaigns for the Portfolio that is assigned to you.
  • These campaigns must deliver to the brief and be in line with our brand and advertising guidelines whilst implementing the local market learnings to ensure the campaigns are highly recognisable, differentiated, and compel the customer to act.
  • The role is also responsible to ensure they work with the business units to clearly understand business objectives for each campaign and to then see it executed on time through the line internally and externally. It is critical that the role works closely with the media buyer to ensure target segment reach is achieved at the right price.

Key accountabilities and decision ownership 

  • Formulate annual communication strategies & plans that deliver against and support the business objectives for your portfolio 
  • Manage effective use of resources within the team in order to deliver on target propositions and segment led campaigns
  • Ensure alignment of communications calendars across other team members managing the other portfolios to ensure Company representation in the market is clear and concise regardless of the segment 
  • Ensure seamless and successful implementation of 360 campaigns across all channels, including internal, external (ATL/TTL), online and PR
  • Develop campaigns that are innovative, on brand, on target and use media innovatively, efficiently and effectively 
  • Liaise with internal stakeholders (all levels) and external stakeholders, including being the key lead for the advertising agency for your portfolio 
  • Manage agency and production budgets effectively and efficiently for your portfolio. Work with other team members to ensure most effective use of Publicity budget across all portfolios to achieve the business objectives  
    • Understand BMS and reporting metrics and apply the learning’s accordingly to your campaign’s for your portfolio

Core competencies, knowledge and experience 

  • Seasoned Marketer with classical marketing experience
  • Strong Marketing Communication skills, with experience in an advertising agency (preferable)
  • Understand brand building and targeted/ segment comms
  • Good business acumen
  • Ability drive execution and meet deliverables in a fast paced, high pressure environment 
  • TTL – Total touch points
  • BMS – this is a brand tracker 

Key performance indicators 

  • NPS (Net Promoters Score)
  • Brand Consideration, Likeability
  • Campaigns KPIs : Visibility, Comprehension & Uniqueness

Must have technical / professional qualifications: 

  • Marketing/ Communication or Business degree
  • Good amount of experience in related field
  • English and Arabic speaking (preferable)
  • Strategically sound
  • Strong project management skills
  • Ability to manage budgets
  • Excellent communication and stakeholder management skills



Candidate employed by Orange Labs

"Capumen was quite different to other agencies", "Very friendly and helpful and gave advice in interviewing techniques", "I would have no hesitation in recommending Capumen to other candidates".

Kashif Chaudhry - Orange Labs

"Capumen spent time understanding our organisation and the needs of our business", "It was so obvious their CEO has spent 20 years working in the TMT sectors", "We only needed 2 interviews before filling the role".